Last Updated: May 14, 2026
CharacterMe ("CharacterMe," "we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you use the CharacterMe mobile application and related services (collectively, the "Services").
By using the Services, you agree to the practices described in this Privacy Policy.
CharacterMe is not directed toward children.
Because the Services include AI-generated conversations, user-generated content, social interactions, and optional in-app purchases, the Services are intended for mature users.
If you are under the age of 18 (or the minimum legal age in your jurisdiction), you may only use the Services with permission and supervision from a parent or legal guardian.
We do not knowingly collect personal information from children in violation of applicable law. If you believe a child has provided personal information without appropriate consent, please contact us at:
wuz3470@gmail.com
We collect information you provide directly, information collected automatically when you use the Services, and information from third-party services if you choose to connect them.
Depending on how you use the Services, we may collect:
Account information such as username, email address, profile image, and login credentials;
User-generated content, including chats, prompts, character settings, profile descriptions, and feedback;
Customer support communications;
Payment-related confirmations for in-app purchases processed through Apple App Store or Google Play (we do not store your full payment card information);
Any other information you voluntarily provide.
When you interact with AI characters, we process your chat messages and prompts in order to:
Generate AI responses;
Maintain conversation context;
Improve service quality and safety;
Detect abuse, fraud, or policy violations.
Please avoid sharing sensitive personal information in chats.
When you use the Services, we may automatically collect:
Device information (device model, operating system version, language settings);
Log information (IP address, app version, crash reports, access times);
Usage data (features used, interaction frequency, session duration);
Analytics and diagnostic information;
Approximate location derived from IP address.
We do not collect precise GPS location data unless explicitly requested and authorized by you.
We may use cookies, SDKs, local storage, and similar technologies to:
Keep you logged in;
Remember preferences;
Analyze usage and performance;
Improve security and functionality.
You may control certain tracking technologies through your device or platform settings.
We use your information to:
Provide, operate, and maintain the Services;
Create and manage user accounts;
Generate AI conversations and personalized experiences;
Improve AI quality, safety, moderation, and performance;
Respond to customer support requests;
Process purchases and subscriptions;
Detect fraud, abuse, spam, or illegal activity;
Comply with legal obligations;
Send service-related notices and updates.
We may also use aggregated or anonymized information for analytics, research, and product improvement.
To maintain a safe platform, automated systems and human reviewers may review limited content when reasonably necessary to:
Investigate abuse reports;
Detect harmful or illegal content;
Enforce our Terms of Service;
Improve moderation systems.
We do not sell your personal information.
We may share information in the following situations:
We may share information with trusted vendors and service providers that help us operate the Services, including:
Cloud hosting providers;
Analytics providers;
Customer support tools;
Content moderation and security providers;
Payment processing platforms.
These providers are contractually required to protect your information.
We may disclose information if required to:
Comply with applicable laws or legal requests;
Enforce our Terms or policies;
Protect the rights, safety, and security of users or others;
Detect and prevent fraud or security issues.
If CharacterMe is involved in a merger, acquisition, financing, or sale of assets, your information may be transferred as part of that transaction.
The Services may contain links or integrations with third-party services, such as Apple, Google, or social login providers. Their privacy practices are governed by their own privacy policies.
Your information may be stored and processed in countries other than your own. We take reasonable steps to ensure that personal information receives appropriate protection consistent with applicable laws.
We retain personal information only as long as reasonably necessary for:
Providing the Services;
Legal compliance;
Security and fraud prevention;
Resolving disputes;
Enforcing agreements.
You may request deletion of your account and associated personal information by contacting us.
Depending on your jurisdiction, you may have rights to:
Access your personal information;
Correct inaccurate information;
Delete your information;
Restrict or object to certain processing;
Request portability of your data;
Withdraw consent where processing is based on consent.
To exercise your rights, contact us at: wuz3470@gmail.com
We may need to verify your identity before processing certain requests.
If you are a California resident, you may have additional rights under the California Consumer Privacy Act (CCPA/CPRA), including the right to know, delete, or correct personal information.
CharacterMe does not sell personal information as defined under California law.
CharacterMe:
Does not collect unnecessary sensitive personal data;
Does not use collected information for unauthorized tracking;
Requests device permissions only when necessary for app functionality;
Allows users to manage or delete their accounts where required by applicable law and platform policies.
We implement reasonable technical and organizational safeguards designed to protect your information. However, no method of transmission or storage is completely secure.
We may update this Privacy Policy from time to time. When material changes are made, we will update the "Last Updated" date and may provide additional notice within the Services.
Your continued use of the Services after updates become effective constitutes acceptance of the revised Privacy Policy.
If you have questions or requests regarding this Privacy Policy, please contact:
CharacterMe Privacy Team
Email: wuz3470@gmail.com